RESURGENT INDIA KNOWLEDGE SERIES PRESENTS
Webinar On “Winning in the Age of Disruption: Lessons from the Army”
Speaker- Maj Gen Neeraj Bali, SM (Retd) &LeadScape-Founder
Moderated by- Mr. Sudhir Chandi, Director-Resurgent India Limited
In order to win over the uncertainties, you have to make sense of chaos.
⇒ What army does differently that causes disruptions?
Technology-Reluctance in adapting to technology can lead to disruption. It’s like a big wave that will not roll back and we need to learn how to surf it.
→ Lessons to be learned by the army
→ First, error of judgement- Error of judgement happens when anyone takes a wrong call unintentionally or when a subordinate takes a wrong call in absence of superior. Reprimanding him for this error will turn him into a rabbit, & you need tigers. So acknowledging his efforts and forgiving him for his mistake is the best way to deal with this error
→ Second, error of omission/Laziness- This kind of error has to met with strictness. Issue a warning /memo, if there is no improvement then you expel them.
→ Third, error of intention( error done intentionally)- Never spare this kind of error. This is how you build and organization.
→ Being Generous with praise and communication builds motivation amongst the team. Empathize with them. Appreciation is great tool at a time of disruption. Not as a means of manipulation but as a genuine praise. Act brave and lead by your example. Your mind is very powerful. Acting brave commands, the entire body to follow the mind and then it’s reflected back with your actions.
→ Embrace Risk- If you want to win you need to embrace risk. Be driven by process at office and solid habits at home. Strive to take calculated risks. Army men do not take blind risks that threatens to collapse the system. The team is enabled with confidence and trust when one takes responsibility of actions. They start believing in the system and feel protected. Build an ecosystem of support that enhances the spirit of organization.
→ In order to effectively embrace risk, identify habits that have created roadblocks in past. You need to focus on the process and celebrate small wins than pursuing wholesale change.
Build Defenses- Prepare for your future. Improve your communication skills, soft skills, bring down your bias towards technology, Improve your understanding on big picture. There is phrase ‘Lie Doggo’ used by the army men. It means to conserve. It means make no movement. This time of COVID has taught us living with frugality. Latch on to this habit of; that we need very little money to survive. Create reserves for not only money but health, relationships & time. And finally keep on perpetually thinking to recreate those reserves.
• Army is also not disbarred from inflated egos. But they are automatically brought down as everyone is expected to work together in sync. They are respected for their seniority but more for who they are as a person. Greatest trouble, in army and corporates, is that we are very hierarchy bound. We unintentionally make the position of a person synonymous to reasons for liking them, which should not be the case. A lot of times it has to be dealt by understanding our own ego. It is difficult to deal with an inflated ego of a superior when our own ego is also coming into the play.
• Every home, organization, group and clubs have a culture. You may not have envisioned it but it is born via the visible actions of the founders. It may be a culture of a company to climb up in career or organization by stepping on/cutting down somebody’s throat. Similarly, top- management co-operating becomes a culture which is reflected in the behavior of all the employee
• Officers like qualities is also a part of a culture. It emphasizes on how the officer dresses, speaks, stands, walk, and behaves in a certain way. It respects seniority, not slavishly.
⇒ Recommended books by Maj Gen Neeraj Bali.
1. Future shock- By Alvin Toffler
2. A New Earth- By Eckhart Tolle
►Watch the webinar here : https://www.youtube.com/watch?v=bFlhxXV1ofk